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Safeguarding Adults in the Rochdale Borough

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NEW Allegations Management procedures - what you need to know!

New Allegations Management procedures and Safer Working Practices guidelines have been introduced by the RBSAB. These procedures and guidelines are now in effect, and will impact on how allegations of abuse or neglect made against employees or volunteers should be dealt with.

Safeguarding concerns about adults with care and support needs should continue to be raised in the normal way. However, if the safeguarding concern relates to the actions of a professional, paid employee or volunteer, then the Allegation Management Procedure should also be considered. 

The Allegations Management procedure provides thresholds for when the process should be used, explains your organisational responsibilities and the actions that should be taken, as well as giving details of how the system works once a report is made and the involvement of other agencies such as the police.  The Allegation Management Procedure and the Initial Consideration Form and Referral Form can be found at 

 It is imperative that your organisation understands and adheres to the Allegations Management process. As this is a new system, the RBSAB have arranged several free training sessions for service providers and voluntary organisations to introduce the system and explain how it works, and what your responsibilities are. Details of the training are available at  where you are also able to book places.


Worried about an adult?

Are you concerned that an adult has or is suffering harm, neglect or abuse?

Please call 0300 303 8886 to speak to someone in Rochdale’s AdultSocial Care about your concerns or email [email protected]

If you feel an adult is in immediate danger please contact the police on 999

Alternatively, out of office hours, you can contact 0300 303 8875. (0300 numbers cost the same as 01 or 02 numbers from a landline or mobile phone).

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